privacy policy

Your privacy is important to us. We are committed to protecting your personal information. This Privacy Notice (“Notice”) relates to our use of your personal information when you:

Notice

Use our services and provide us with your feedback through our communicational channels; register for a special discount of educational services; interact with us through social media, or sharing educational materials with others; interact with us in person by attending events; and/or otherwise engage with us, for example by contacting our customer services department.

This Notice describes who we are; the academic supervisor, and what personal information we gather about you, how we use it (including with whom we share it), and your rights and options concerning your personal information.

The last time this Notice was updated was on 06 August 2024. If you have any questions or issues about how we use personal information, please contact us using the information in the “How do I contact NorthMind Ltd?” section below.

What kind of personal information do we collect for you?

The following categories apply to the personal information we may have gathered about you in the last twelve (12) months:

When you engage with NorthMind Ltd, whether online or in person, you may be asked to provide us with private details about yourself. The personally identifiable information you are asked to supply, as well as the reasons for doing so, will be made apparent to you at the time you are asked to do so. The types of personal data we may gather are stated below:

Identifiers

You may provide your first name, last name, email address, mailing address, telephone number, the brands/products you use, and your opinion on those brands/products if you complete a user registration form, register for our rewards program, participate in an online survey, complete a product review, enter a competition, and/or contact our customer service department. We will also collect information about your account when you register for a rewards account, such as the date you joined the loyalty program, your current loyalty points balance, your order numbers, and the number of points you have redeemed. In the Customer Records provisions, there are several sorts of personal information. You may, for example, supply your delivery and billing addresses, credit card type, credit card number, and credit card expiration date when placing an order or contacting our customer service department. Some of the personal information in this area may overlap with that in the previous category. For example, if you register for our rewards program, you may disclose your birthday and gender, which are protected classification features under the United Kingdom of Great Britain and Northern Ireland law.

Biometric information

You may provide a photograph of yourself if you enter a competition on NorthMind Ltd or via social media when you tag NorthMind Limited. Information about Internet or other electronic network activity. When you visit NorthMind Ltdwebsite, interact with content, or communicate with us digitally, we may gather user data, tablet, or mobile phones (“Device”), such as your IP address, Device type (i.e. make and model), unique identifier identification numbers, browser type, and time zone settings. We may also gather information about how your device interacted with us, such as the pages you visited and the links you clicked; how you navigate to and from NorthMind site (such as how you scroll through the site, which parts you click, and how long you spend on each page); your preferences, the services you have viewed or started searching for; and crashes, download errors. Our support team is always available.

Geolocation data

We may gather your broad geographic location (e.g. nation or city-level location) from your device when you visit NorthMind Ltd site, engage with content, or communicate with us digitally.

Inferences

Inferences may be taken from any of the personal information listed above in this table when you visit NorthMind Ltd to present you with advertising. This is explained in greater detail below in the section under "How does NorthMind Ltd use my personal information?"

Information that we obtain from the third-party

We may receive personal information about you from third-party sources from time to time, but only after we have verified that these third parties have your consent or are otherwise legally entitled or required to provide your personal information to us. We collect the following sorts of personal information from third parties:

Social media partners

If you ‘log-in' to the NorthMind Ltd site using a social medial log-in, such as “like” or “share,” that social media site may pass information to us, such as the user ID for that third-party site, the name, email address, and location associated with the user ID, and any other information permitted under the privacy notice for that website.

Marketing organisations and Marketing Research

Our preferred technology partners, for example, may share information with us, including your browser patterns, geo-location, and device identifiers, when permitted by applicable data protection law and if appropriate, where you have specifically consented.

How does The NorthMind Ltd use my personal information?

we will use your personal information for the purposes set out in this Notice, which will include: to provide you with the products and services that you have requested - to administer our relationship with you and to carry out our obligations arising from the relationship between you and us, including internal accounting and administration purposes, to process payment for purchases or other services and to create and manage your rewards account.

To verify your identity, we may use your email address to determine if you already have rewards account with us. To provide a personalized rewards service - for example, we use your personal information to provide you with personalized recommendations for our products and free samples that we think you might like based on your order history.

For analytics purposes - for example, we may analyse your personal information including your location, products, and services requested, age, time zone, IP address, and URL visited, against our wider customer base for internal business purposes, such as generating statistics and developing marketing plans, to improve our services. we may also aggregate and de-identify your information to create customer segments and share with our licensees and partners.

to provide you with marketing communications that you might be interested in - if you choose to receive marketing communications from us, we may use your personal information to keep you up to date with our latest products, services, surveys, announcements, upcoming events, sweepstakes, contests, and other promotions via our newsletters, emails, or other communications. if you no longer wish to receive these marketing communications, details of how to opt-out are described in the section below marked “how do I stop receiving marketing communications?".

for tailored advertising - we, or with third-party vendors, may use your personal information to provide you with tailored advertising on third-party sites, including Social Sites. These advertisements are either: (i) “contextual" (meaning they are presented due to the webpage that you are viewing); or (ii) “behavioural advertising" or “interest-based advertising" (i.e. where advertisements are shown to you based upon your interests which we have inferred from your information including demographic, geographic and interest-based data). We may use tailored advertising to specifically include or exclude individuals who have registered for our products to ensure that you are provided with information about those products that are most relevant to you. To do this, we may track your browsing activity across different websites, different Devices, and/or different applications. we may match your browsing activity on one device, such as your mobile phone, with your browsing activity on another device, such as your tablet, to ensure our advertising is tailored to you. if you no longer wish to see tailored advertising, you may be able to amend your cookie preferences through your browser settings. in addition, some third-party sites allow you to stop seeing advertisements from specific advertisers on that site, so you should also check your preferences on those websites.

for non-marketing communications - we may use your personal information to communicate with you about important information concerning your rewards account, the service you have requested, or other non-marketing communications. this includes: (i) emailing you to verify your identity when you sign-up; (ii) emailing you where you have requested a password and/or username reset; (iii) notifying you that a particular service has been suspended for maintenance or terminated; (iv) letting you know that we have updated this Notice or our Terms of Use; or (v) letting you know about any products that you have requested or purchased. we will never contact you to ask for your password. please be careful if you receive any communications from people requesting this information.

to provide the best service to our customers - for example, we may use your personal information to process and respond to your questions and/or inquiries. for site optimization and management - for example, we may use your personal information provided to us to:

Administer NorthMind Ltd site;

Ensure the security of our networks and your information;

Customise your future visits to our team based on your interests to ensure the most user-friendly online navigation experience;

Improve NorthMind Ltd site and our other digital offerings (including to fix operational problems such as pages crashing and software bugs); and

Provide services to our partners such as tools, analyses, data, and insights to see how their website or mobile applications are used.

For company development, we utilise the information we acquire from you, for example, to improve our products and develop new ones. for the goal of detecting and preventing fraud, as well as to protect and defend the rights and property of NorthMind Limited, our employees, and our business partners. For example, if you contact us about your career possibilities, we will use your personal details to consider you for current and future employment opportunities, as well as to contact you about employment opportunities at NorthMind Ltd that you have expressed interest in.

Is my personal information shared with anyone?

We may have shared the categories of personal information indicated in the section under "What categories of personal information does The Middle NorthMind acquire about me?" to the following groups of recipients within the preceding 12 months:

Within the Coty Group - we may share your personal information with other Coty Group organizations, including those identified on our website, to enable us to offer our services to you, for the purposes described in this Notice or as otherwise disclosed to you when we acquire your personal information. with our service providers – we hire third-party service providers to carry out tasks for us (for eample, to support the delivery of our products, or NorthMind Ltd site). This involves sharing information with the following sorts of service providers, but is not limited to:

Advertising providers - including companies that provide: I advertising space for NorthMind Ltd; (ii) advertising-related services, such as agencies instructed to make advertising purchases on our behalf, providers of ad-exchanges (a digital marketplace for buying and selling advertising space), and providers of a demand-side platform (software used to buy and sell advertising space).

In connection with any actual or proposed divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding, NorthMind Ltd may disclose your personal information to an actual or potential buyer (and its agents and advisers). to comply with the law - NorthMind Ltd may disclose personal information to any competent law enforcement body, regulatory, government agency, court, or other third parties where we believe disclosure is necessary I to comply with the law, (ii) to exercise, establish, or defend our legal rights, or (iii) to protect your legitimate interests or those of any other person.

The legislation in the United Kingdom and Northern Ireland compelled us to disclose if we had “sold” personal information in the previous 12 months. The following kinds of personal information are shared with select third parties to deliver targeted advertising on our website or other third-party websites within the meaning of "selling" under the kingdom of Great Britain and Northern Ireland law:

Identifiers – this includes personal information that you voluntarily provide to us, as described in the section “What categories of personal information does NorthMind Ltd collect about me?”; internet or other electronic network activity information – this includes information collected via cookies when you visit our website; geolocation data – this includes information collected via cookies when you visit our website. This is explained in greater depth in the section titled "How does NorthMind Ltd use my personal information?" above.

what are my data protection rights?

We were required to notify if we had “sold” personal information in the previous 12 months according to legislation in the United Kingdom and Northern Ireland. Within the sense of "selling" under the kingdom of Great Britain and Northern Ireland law, the following types of personal information are exchanged with chosen third parties to deliver relevant advertisements on our website or other third-party websites:

Identifiers – this includes personal information you voluntarily provide to us, as described in the section “What types of personal knowledge does The NorthMind Ltd collect about me?”; world wide web or other electronic network activity information – this would include data gathered via cookies when you visit our website; geolocation data – this includes data gathered via cookies when you visit our website. The section headed "How does The NorthMind Ltd use my personal information?" above explains this in greater detail.

If you have any questions or concerns regarding how we use your personal information, please contact the academic supervisor. You can use these rights by contacting us using the information in the “How do I contact NorthMind Ltd?” section below. In compliance with current data protection regulations, we react to any requests we receive from persons desiring to exercise their data protection rights. When you make a request, you must give us a copy of your passport or driver's license for us to authenticate your identity and locate your personal information in our databases. Additional paperwork, such as a utility bill to validate proof of address and/or a customer reference number about your transaction and/or product you utilised, may be required in some cases to verify your identification.

You can exercise these rights yourself or appoint a third party (such as a lawyer) to request on your behalf by signing a notarized power of attorney. Please do not hesitate to contact us if you have any questions or issues regarding how we utilise your personal information.

What if I use educational services to access or use a social network or public forum?

Our website may make it easier to access some social networking sites and other websites or services that allow users to submit content, such as Facebook, Instagram, and Twitter. You acknowledge that we have no control over such services and are not responsible for how they operate. If you want to learn more about how the Social Sites gather, utilise, and disclose your personal information, your privacy rights, and how to adjust your privacy settings, please consult their privacy policies.

Our website may allow you to: - access Social Sites: these include access to websites such as YouTube videos; or activation of third-party websites when you use a third-party social network plug-in to ‘comment,' ‘share,' or ‘like' something on the Site. The privacy policies of such third parties will apply to your interactions with their websites or services in each case.

- post content to Social Sites, such as reviews, discussions, message boards, photos, and other public features ("Public Forums"). We do not impose any restrictions on the sharing of personal information that you voluntarily give in our Public Forums, so please be advised that any information you provide there may be collected and used by us and others. As a result, we strongly advise you not to provide or share personal information about yourself on Public Forums. We are unable to prohibit third parties from using personal information in ways that are inconsistent with this Notice or applicable law.

- Allow some cookies from the Site (such as "Facebook Pixels"). These cookies assist us in determining your activity, such as the content you view, if you have a Social Site account, and whether you are logged in to that account. This information allows us to present you stuff on the Social Sites that you might be interested in and measure the efficacy of the content.

- Login to the Site using a Social Site: for example, to create a more consistent user experience. By logging in with a Social Site or another third-party account, you may grant us access to information that you have given the Social Site permission to share with us. To authenticate you, the sign-in feature may send information to the Social Site or a third party, such as your username or social media handle. Your IP address, information about your browser and device, and the Site's web page address may also be automatically collected by the Social Site or a third party. The sign-in feature may also set and read cookies from that third party, which may include a unique identifier assigned to you by the Social Site or another third party. The privacy policy and terms of the Social Site govern the functionality of the sign-in and your usage of it.

Your personal information may be used to identify you on Social Media sites and to show you advertising that is more relevant to you. Your personal information will not be shared with third parties by the Social Sites, and it will be deleted as soon as the matching process is completed. In connection to the Social Sites, we will use your personal information as described in this Notice or as otherwise notified to you. Please keep in mind that third-party sites (including the Social Sites) may be controlled by a third party, and we recommend that you read the privacy policies and terms of service of each third-party site.

How can I opt-out of marketing communications?

We will only send you marketing communications if you have given us your permission or if we are required by law to do so. When you purchase The NorthMind Ltd, register, or otherwise offer your contact information to our customer service department, you can opt-out of receiving future opt-in messages from NorthMind Ltd. By editing your profile and unchecking the boxes for opt-in communications, you can change your choices at any moment. You can also unsubscribe by clicking the "unsubscribe" link at the bottom of any email opt-in communication you receive from us and following the instructions. Please note that, while we will honor your request to stop receiving marketing communications, we will continue to send you service-related communications, such as emails confirming purchases made through NorthMind Ltd website, and we will keep your information for record-keeping purposes.

Is my data kept safe?

We recognize that how your private details are used and/or shared with others is important to you, and we cherish your trust and strive to protect it. To ensure the security of your personal information both online and offline, we use a variety of security methods that comply with industry standards. If you have any security concerns about NorthMind Ltd, please contact us.

Is this Notice ever updated?

In response to changing legal, technical, or business developments, we may update or change this Notice from time to time. If and where applicable data protection laws require it, we will ask your agreement to any material Notice changes. The most recent version of this Notice's date will be displayed at the top of the page. When we amend our Notice, we will take the necessary steps to notify you, considering the importance of the changes we make. Any changes to this Notice will be communicated to you, for example, by publishing a new Notice and amending the "last changed" date at the top of this page, or by sending the new Notice to you through email, as appropriate.

How do I get in touch with an External Supervisor?

We have gone to tremendous lengths to ensure that our researchers are top-notch and that your privacy is protected. Please contact us if you have any questions, complaints, or concerns regarding our privacy practices, or if you would like to submit a privacy request:

via email: at admin@northmind.co.site

and/or

via the Contact Us form on NorthMind Ltd.